Agenda
State of Commerce Experience Today
Brian kicks off Connect with examples of how Bloomreach customers have succeeded in the time of Covid and draws on data from the Bloomreach-commissioned definitive study conducted by Forrester on The State of Commerce Experience today.
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Brian Walker |
| CSO at Bloomreach |
Customer Panel
Three panelists from organizations operating in vastly different sectors will be discussing with Stacey their digital transformation journeys, what it means to provide a good digital experience for customers and what's next for their commerce strategies.
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Josh Pert |
| CTO at Virgin Experience Days | |
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Yzelle Viljoen |
| Head of Public Web at ING-DiBa | |
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Predrag Spasojevic |
| Product Owner at Bosch Power Tools | |
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Stacey Trimnell-Ritchard |
| Head of Global Marketing at Bloomreach |
Winning Digital Experiences
Raj interviews Jim Hilt, President of Shutterfly’s Consumer Division, about his career journey and how to create a winning digital team. This session marks the first episode of a new video interview series with executives on “Winning Digital Experiences”. De Datta will also talk about his upcoming book - “The Digital Seeker: A Guide for Digital Teams to Build Winning Experiences”.
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Raj De Datta |
| CEO at Bloomreach | |
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Jim Hilt |
| President at Shutterfly |
Lightning Talk #1 B2C: How to use Bloomreach to drive results
Learn about the future of retail as Christy talks to Peter Rostron, Head of Product at M&S. With Covid-19 sending many households into lockdown around the world, the online presence of M&S has continued to grow. Over recent years, M&S has worked to evolve its product offering and support its growing online presence – particularly in the grocery sector – where the company recently launched its partnership with online supermarket Ocado.
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Christina Augustine |
| COO at Bloomreach | |
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Peter Rostron |
| Head of Product at M&S |
Lightning Talk #2 B2B: How to use Bloomreach to drive results
In this hand-on session, Rob and Eric discuss ways to provide a good customer experience, the major facets that make up a good SEO strategy, the importance of mobile, the main differences between the demands of B2B and B2C customers and the impact of Covid-19 on MSC’s business.
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Rob Rosental |
| CRO at Bloomreach | |
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Eric Wheeldon |
| VP Category Enablement at MSC |
Lightning Talk #3 Non Commerce: How to use Bloomreach to drive results
NHS Digital is committed to transforming and connecting healthcare services within the UK to deliver a more personalized service to patients, as well as maximizing taxpayers’ investments into the system. With a website that covers over four hundred products and services ranging from cybersecurity for the NHS to big data publications, Tjeerd speaks to Roger about NHS Digital’s service design-led strategy to create a frictionless user experience.
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Tjeerd Brennikmeijer |
| EVP at Bloomreach EMEA | |
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Roger Donald |
| Head of Delivery Management at NHS Digital |
Bloomreach 2020: Key Product Go-Lives, Announcements, Demos
Hear from Clint and Jordan about what features and innovations Bloomreach launched in 2020 - from content search, category pages-segment and personalization to API-based feed ingestion and experience pages.
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Clint Burgess |
| Head of Product Marketing | |
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Jordan Roper |
| Head of Product Strategy and Growth |
brX 2021 Roadmap
Discover the Bloomreach product vision and get a sneak peek of what’s on the roadmap as Arje talks about segmented personalization, website experience, guided selling and building relationships with customers. Find out how one customer, Hobbycraft, the arts and crafts superstore retail chain in the UK, is using Bloomreach to create phenomenal experiences.
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Arje Cahn |
| CPO at Bloomreach |
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