Save the Date
November 17th, 2016

BloomReach Connect New York was a fantastic evening of customer insights, a look at the future of intelligent digital experiences, great conversations among digital enthusiasts, and the launch of BloomReach Experience.

Have a look at our in-depth recap of the evening, or check out Connect NYC in pictures.

Want more? Join us June 29th at BloomReach Connect London.

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Program November 17th

Agenda Agenda
08:30 - 09:00 Registration & Coffee
09:00 - 09:15 Welcome
Jeroen Verberg
09:15 - 09:45 The Future of DX: Hippo joins BloomReach
Raj De Datta
09:45 - 10:15 Bugaboo - Digital Transformation and Unexpected Journeys
Margriet Hilhorst
10:15 - 10:45 Coffee Break
10:45 - 11:15 Keynote - Persuasion Profiling, how the internet knows what makes you tick
Maurits Kaptein
Content <3 Data: the BloomReach DXP Roadmap and What's In It For You
Arjé Cahn
11:15 - 11:45 Incentro - Kiss kiss, bang bang
Richard de Wolf, Jens Kooij
Having Cloud and Blue Skies with onDemand
Adrian Collier
11:45 - 12:15 Greetz - The Experience of Giving
Jan van der Veen
FAN-tastic Game [Please Bring Your Laptop]
Mike Ensor, Mahesh Acharya
12:15 - 13:45 Lunch, powered by Crossphase
13:45 - 14:15 Dutch Police - Looking for the Rebels in a Field of Sheep
Ron de Milde
Relevance Done the Right Way
Ard Schrijvers
14:15 - 14:45 Consumentenbond - Joining the consumer journey
Yariv Gringold, Frank van de Velde
5 Steps for successfully upgrading to Hippo 11
Ivor Boers
14:45 - 15:15 ANWB - The Last Redesign
Lieneke Roos, Egor Kloos
Hidden Gems You Didn't Know Hippo Delivery Tier and Hippo (Forge) Could Give
Woonsan Ko
15:15 - 15:45 Break
15:45 - 16:15 MET Office - 3 months to 3 minutes
Owen Tribe
Get Muddy! Dive deep and Get Technical with Hippo Engineers
Ard Schrijvers, Adrian Collier, Woonsan Ko, Mahesh Acharya, Ate Douma, Mark Peerdeman, Robbert Kauffman, Ivo Bronsveld
16:15 - 16:45 From Brand Experience to Customer Experience
Robby Remmerie
16:45 - 17:00 Coffee Break
17:00 - 17:30 FC Bayern Munich - Shaping The Future of Digital Fan Experiences
Benjamin Stoll
17:30 - 17:45 Closing
Jeroen Verberg, Raj De Datta
17:45 - 22:00 Networking Party - Drinks & Bites

Why join us?

  • You'll experience a deep dive into the transformative future of the customer experience
  • You'll get a chance to connect with a room of digital aficionados all eager to discuss the latest and greatest in business innovation
  • You’ll see just how cohesive a customer journey can be, from mobile to brick-and-mortar and every channel in between
  • You’ll learn how AI-driven customer experiences are steering truly personal marketing 
  • You'll hear best practices and secrets to success from BloomReach customers
  • You'll walk away with fresh insights on the direction of innovation in enterprise technology
  • You’ll be the first to see the unveiling of our new Digital Experience Platform
  • You'll get to meet the faces and great minds behind BloomReach, but more importantly: we will get to meet you!

Are you a BloomReach Hippo Partner?

Join us for a supplementary morning session exclusively for BloomReach & Hippo partners.

Need help convincing your boss?

This document should support the cause for your trip.

Agenda May 4th

Agenda Agenda
01:00 - 02:00 Welcome and Registration
02:00 - 02:40 Unveiling the DXP Vision
Raj De Datta, CEO & Co-founder - BloomReach
02:40 - 03:05 Break
03:05 - 03:30 Introducing the New BloomReach Personalization
Will Uppington, Chief Product and Strategy Officer - BloomReach
03:30 - 03:55 Introducing the New BloomReach Experience
Arjé Cahn, Chief Technology Officer, EMEA - BloomReach
03:55 - 04:20 A Day in the Life: BloomReach Digital Experience Demo
Arjé Cahn, Will Uppington
04:20 - 04:45 Break
04:45 - 05:10 Tailoring the Bridal Customer Journey with David’s Bridal
Courtney Graybill, VP, Digital Strategy & Analytics - David's Bridal
05:10 - 05:35 NS Dutch Railways: Turning a Classic Industry into a Digital Leader
Fokko van der Schans, Product Owner Online - Dutch Railways
05:35 - 06:00 How TUMI Embraces the Changing World
Charlie Cole, Chief Digital Officer - TUMI
06:00 - 06:25 Reinventing Digital and Investing in Customer Experience
Ajay Agarwal, Managing Director - Bain Capital Ventures, Raj De Datta, CEO & Co-founder - BloomReach
06:25 - 06:30 Closing
06:30 - 07:30 Cocktails

Event Location

Diamond Horseshoe

Located at 235 West 46th Street adjacent to the Paramount Hotel in New York, NY

Platinum Sponsor